Interactive Kiosk Market Size, Share, Opportunities, And Trends By Component (Hardware, Software, Services), By Type (Automated Teller Machines (ATMs), Vending Kiosk Time Monitor, Self-Service Kiosk), By Industry Vertical (Healthcare, Retail, Government, BFSI, Travel And Transport, Media And Entertainment, Leisure, Others), And By Geography - Forecasts From 2025 To 2030

The interactive kiosk market is projected to grow at a CAGR of 8.27% during the forecast period.

An interactive kiosk features specialized hardware and software which in turn provides access to information and applications useful for commerce, communication, entertainment, and education. These interactive kiosks are widely used by retail, food service, and hospitality with an aim to improve customer service and streamline operations. Interactive kiosks perform a wide range of functions including, ordering, searching information, issuing hotel key cards, and performing online transactions. Kiosks are highly reliable and hence kiosk software applications have been developed for the industry.  Recently, temperature kiosks were widely used during the COVID-19 outbreak. They typically required no close contact or interaction. There exist various types of kiosks. Some of them are listed below:

• Telekiosk
• Financial services kiosk
• Photo kiosk
• Internet Kiosk
• Ticketing kiosk
• Hospital and medical clinic registration and check-in kiosks

A major reason for the growth of this market is the efficiency offered by the product.

Interactive kiosks provide various benefits and help in minimizing the overall cost. It helps in reducing the transaction, labour, and infrastructure set-up cost. It helps in assisting a customer faster, thereby reducing the transaction cost. It enables customers to complete transactions on their own, thus allowing the business to eliminate the need of employing a large customer service team. This property of reducing cost is expected to fuel the growth of interactive kiosks.

Its effective marketing tool property is expected to drive the demand for this market in the forecast period.

The interactive kiosks help in facilitating an increase in sales. There are notably effective marketing tools. They successfully help in influencing customers to buy products through the use of better and more efficient promotions, discounts, and other engaging offers. This not only helps in increasing the volume of sales but also increases customer satisfaction and encourages them to spend more. It also helps the company in quickly providing a return on the investment made.

The rising demand for an increased standard of living is anticipated to fuel the growth of this market.

The interactive kiosks help in improving the standard of living in urban areas. It provides many valuable services such as advertising, emergency notifications, and free WiFi accessibility. All these things are adding value to consumers. Also, they provide accurate and concise information to the customers regarding products and services. It also enables personalized navigation both outdoors and indoors. With increasing consumer satisfaction and standard of living, the interactive kiosk market is projected to grow.

The rising Healthcare industry is also projected to positively impact the sales of interactive kiosks.

The healthcare industry, across the globe, is rapidly expanding. With the dynamic environment, it is getting well versed in innovative technologies.  One such technology, widely used in the healthcare sector is self-service kiosks. With the help of such interactive digital touchscreen mechanisms, patients are able to carry out tasks without the requirement of any assistance. This also enables them to reduce their health expenses. People are demanding affordable and quality healthcare, hence penetration of health kiosks is poised to expand in the coming years.

The share of different regions in the market.

North America is projected to hold a significant share in the market of interactive kiosks. The US interactive kiosk market is expected to be on a growing trend. This is due to its high customer adoption rates. The region is facing significantly high demand from the healthcare and travel industries. The region is also expected to witness mergers and acquisitions to bolster the demand for interactive kiosks. Moreover, the Asia Pacific region is also expected to witness growth. The population in the region is rising with an increase in the standard of living.  The region is facing high demand from the entertainment, health care, and finance industries. With growing urbanization, the demand for interactive kiosks is expected to fuel.

Recent developments in the interactive kiosks market

The recent developments in the interactive kiosks market include:

• In May 2021, Huston City Council approved the installation of 125 kiosks which included free public WiFi.
• The vitamin shoppe has incorporated Vengo Labs’ interactive sampling technology in their stores.

The outbreak of COVID-19

The outbreak of COVID-19 has completely transformed the growth of various industries. The shift of consumers to online shopping in order to maintain social distancing, increasing need for a user-friendly environment, and rapidly rising health expenditure due to the surge of coronavirus are expected to contribute significantly to the growth of the interactive kiosk market.

Segmentation:

• By Component
  • Hardware
  • Software
  • Services
• By Type
  • Automated Teller Machines (ATMs)
  • Vending Kiosk Time Monitor
  • Self-Service Kiosk
• By Industry Vertical
  • Healthcare
  • Retail
  • Government
  • BFSI
  • Travel and Transport
  • Media and entertainment
  • Leisure
  • Others
• By Geography
  • North America
    • United States
    • Canada
    • Mexico
  • South America
    • Brazil
    • Argentina
    • Others
  • Europe
    • United Kingdom
    • Germany
    • France
    • Spain
    • Others
  • Middle East and Africa
    • Saudi Arabia
    • UAE
    • Israel
    • Others
  • Asia Pacific
    • Japan
    • China
    • India
    • Indonesia
    • Taiwan
    • Thailand
    • South Korea
    • Others