Privacy Policy

1. Introduction

Knowledge Sourcing Intelligence ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit our website www.knowledge-sourcing.com or purchase our market research reports.

2. Information We Collect

We collect the following types of information:

• Personal Information: Name, email address, company name, phone number, job title
• Payment Information: Processed securely through PayPal (we do not store credit card details)
• Usage Data: IP address, browser type, device information, pages visited, time spent on pages
• Cookies: Session cookies, analytics cookies, preference cookies

3. How We Use Your Information

We use your information for the following purposes:

• Process your orders and deliver market research reports
• Send order confirmations, invoices, and delivery notifications
• Respond to your inquiries and provide customer support
• Send marketing communications about new reports and services (with your consent)
• Improve our website and services through analytics
• Comply with legal obligations

4. Cookies and Tracking Technologies

We use the following cookies and tracking technologies:

• Google Analytics: To analyze website traffic and user behavior
• Google Translate: To provide multi-language support
• Session Cookies: To maintain your session while browsing
• Preference Cookies: To remember your language and display settings

You can control cookies through your browser settings. Note that disabling cookies may affect website functionality.

5. Third-Party Services

We share your information with the following third-party service providers:

• PayPal: For secure payment processing
• Google Analytics: For website analytics
• Vercel: For website hosting and infrastructure
• Email Service Providers: For sending transactional and marketing emails

We do not sell or rent your personal information to third parties.

6. Data Security

We implement industry-standard security measures to protect your personal information, including:

• SSL/TLS encryption for all data transmissions
• Secure payment processing through PayPal
• Regular security audits and updates
• Restricted access to personal data

7. Your Rights

You have the following rights regarding your personal data:

• Access: Request a copy of your personal data
• Correction: Request correction of inaccurate data
• Deletion: Request deletion of your personal data
• Opt-Out: Unsubscribe from marketing communications
• Data Portability: Request your data in a portable format

To exercise these rights, please contact us at the email address below.

8. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy, typically:

• Customer data: 7 years (for tax and legal compliance)
• Marketing data: Until you unsubscribe
• Analytics data: 26 months (Google Analytics default)

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your data in accordance with this privacy policy.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

11. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date.

12. Contact Us

If you have any questions about this privacy policy or our data practices, please contact us: