5G OSS BSS Market Size, Share, Opportunities, And Trends By Deployment Mode (On-Premises, Cloud), By Solutions Offered (BSS (Customer Management, Revenue Management, Product Management), OSS (Service Management/Orchestration, Infrastructure Management)), By Application (IoT, MVNE/MVNO), By Industry Vertical (IT & Telecom, BFSI, Media & Entertainment, Retail & E-commerce, Others), And By Geography - Forecasts From 2025 To 2030

The 5G OSS BSS market is anticipated to grow from US$109.503 billion in 2025 to US$202.731 billion by 2030, at a CAGR of 14.56%.

5G OSS/BSS refers to the Operations Support System (OSS) and Business Support System (BSS) specifically designed for 5G networks. OSS/BSS are crucial components in the telecommunications industry, responsible for managing and supporting the operational and business aspects of telecommunication services. With the advent of 5G technology, the complexity and requirements of network operations and business management have significantly increased. 5G OSS/BSS plays a pivotal role in ensuring the smooth deployment, operation, and monetization of 5G services. On the operational side (OSS), these systems manage various network functions such as service assurance, network provisioning, fault management, and performance monitoring.

They are designed to handle the increased network complexity, virtualization, and automation that come with 5G networks. On the business side (BSS), 5G OSS/BSS systems are responsible for customer-facing functions such as billing, customer care, order management, and revenue assurance. These systems are essential for enabling innovative business models, managing subscriptions, and ensuring a seamless customer experience in the 5G era.

Product innovation and collaboration by major market players are further fueling the market for 5G OSS BSS. In May 2021, Ericsson and Amazon Web Services (AWS) joined forces in a strategic partnership aimed at assisting Communication Service Providers (CSPs) in transitioning to cloud Business Support Systems. This collaboration signifies a concerted effort to provide CSPs with comprehensive support as they navigate the challenges and opportunities presented by the adoption of cloud-based BSS solutions.

By leveraging the expertise and resources of both Ericsson and AWS, the partnership aims to enhance the capabilities of CSPs, enabling them to optimize their operations, improve efficiency, and capitalize on the benefits offered by cloud-native BSS technologies. This collaboration underscores the industry's recognition of the pivotal role cloud-based BSS plays in the evolution of telecommunication services and demonstrates a commitment to fostering innovation and resilience within the telecommunications ecosystem.

What are the drivers of the 5G OSS BSS Market?

• Increasing adoption of 5G

5G technology has provided new scope for innovative telecommunication applications as the customer transitions to high-speed bandwidth. Hence, with the growing digitization, the investment to improve tower infrastructure is on the rise, leading to a rapid 5G network deployment progression. For instance, according to the GMS “State of 5G 2024” report, by the end of 2023, 5G connections globally would surpass 1.5 billion, making it the fastest-growing broadband. The same source stated that average 5G download speed stood at 230 Mbps, showcasing a fivefold growth over 4G.

Investment to bolster 5G deployment is witnessing a rapid progression in major economies, backed by government support. For instance, according to the Department of Telecommunication, as of May 2024, 5G BTS deployed in India reached 4,46,000, signifying an addition of 33,786 over the total deployments recorded in 2023. Likewise, according to the “5G Observatory Bi-Annual Report April 2023” report, five 5G spectrum auctions have occurred in EU member states for the past six months. Owing to their high-performance benefits from technical aspects, OSS/BSS solutions form an integral part of commercial 5G expansion.

Additionally, companies are investing in OSS/BSS product innovations and development for the 5G spectrum, which is acting as an additional driving factor. For instance, in April 2022, Netcracker Technology won the Asia Communication Awards in the 5G technology ini

What are the key geographical trends shaping the 5G OSS BSS Market?

• By geography, the 5G OSS BSS market is segmented into North America, South America, Europe, the Middle East and Africa, and Asia Pacific.

North America is set to constitute a considerable market share fuelled by the booming IoT (Internet of Things), cloud, and mobile services across industrial and commercial establishments. Moreover, growing efforts to bolster digitization and internet penetration have provided new growth prospects in major economies, namely the USA and Canada. According to the CTIA “The State of 5G” report, the USA leads in 5G deployment, with network availability covering 54% of the marketplace, which is higher than any other country.

Governments are also initiating new strategies, for instance, in August 2023, the Minister of Innovation, Science, and Industry announced the “Spectrum Outlook 2023 to 2027”. This outlines the government’s plan to deliver affordable 5G spectrum in rural areas thereby improving their wireless connectivity. Additionally, the scale of smart infrastructure development followed by the uptake of sophisticated security solutions in commercial and residential units is driving demand for high-speed network connectivity in the countries, which is anticipated to augment the 5G OSS/BSS demand.

Telecommunication companies leverage Operation Support Systems (OSS) to improve their network planning & inventory management, fault management, service provisioning, configuration, and service assurance. Major telecom operators in the USA and Canada emphasize improving their broad spectrum for various applications across various industrial verticals which is expected to widen the scope for their market growth in the coming years.

Moreover, enterprises are emphasizing developing their private 5G network, which will drive their network output as per their requirements. With the bolstering growth in medium—and small-scale firms, especially in the USA, demand is anticipated to show an upward trajectory, which will positively impact the OSS/BSS usage in the 5G spectrum.

The correlation between the increasing internet user’s strength and the evolving landscape of the 5G network has outlined the importance of robust and efficient OSS and BSS and how they will address the demands of an expanding internet user base.

Key developments in the 5G OSS BSS Market:

The market leaders for the 5G OSS BSS Market are Telefonaktiebolaget LM Ericsson, Teliolabs Communication Private Limited, Nokia, Oracle, Netcracker, FPT, NEC Corporation, and Stl.tech. The key players in the market implement growth strategies such as product launches, mergers, acquisitions, etc. to gain a competitive advantage over their competitors. For Instance,

• In April 2024, Faroese Telecom, in collaboration with Ericsson, launched 5G network services in all 18 of its rocky volcanic islands. The coverage provides high-speed network access with low latency and covers an area of 100 km. In addition to 5G, other additional services were also launched, which included enhanced mobile broadband via fixed wireless access and higher voice calling via VoLTE (Voice Over LTE).
• In February 2024, Ericsson and MTN Group extended their BSS modernization partnership, receiving two flagship products from Ericsson Solution Support and Business portfolio. This will be integrated with Ericsson Dynamic Activation (EDA) and will be provided for 5 years to enhance MTN’s BSS ecosystem in the pan-African market.
• In December 2023, Nokia joined forces with Innova to provide programmable network applications tailored for enterprises through Nokia's network as a coding platform. Nokia’s digital innovations which specialize in OSS/BSS infrastructure would enable it to showcase advanced & novel products to the market by leveraging the capabilities of the network as a coding platform.

5G OSS BSS Market Scope:

Report Metric	Details
5G OSS BSS Market Size in 2025	US$109.503 billion
5G OSS BSS Market Size in 2030	US$202.731 billion
Growth Rate	CAGR of 14.56%
Study Period	2020 to 2030
Historical Data	2020 to 2023
Base Year	2024
Forecast Period	2025 – 2030
Forecast Unit (Value)	USD Billion
Segmentation	Deployment Mode Solution Offered Application Industry Vertical Geography
Geographical Segmentation	North America, South America, Europe, Middle East and Africa, Asia Pacific
List of Major Companies in 5G OSS BSS Market	Telefonaktiebolaget LM Ericsson Teliolabs Communication Private Limited Nokia Oracle Netcracker
Customization Scope	Free report customization with purchase

5G OSS BSS Market is analyzed into the following segments:

• By Deployment Mode
  • On-premise
  • Cloud
• By Solution Offered
  • Tires
  • BSS
    • Customer Management
    • Revenue Management
    • Product Manangement
  • OSS
    • Service Management/Orchestration
    • Infrastructure Management
• By Application
  • IoT
  • MVNE/MVNO
• By Industry Vertical
  • IT and Telecom
  • BFSI
  • Media and Entertainment
  • Retail and E-Commerce
  • Others
• By Geography
  • North America
    • USA
    • Canada
    • Mexico
  • South America
    • Brazil
    • Argentina
    • Rest of South America
  • Europe
    • United Kingdom
    • Germany
    • France
    • Italy
    • Spain
    • Rest of Europe
  • Middle East and Africa
    • Saudi Arabia
    • UAE
    • Rest of the Middle East and Africa
  • Asia Pacific
    • China
    • India
    • Japan
    • South Korea
    • Taiwan
    • Thailand
    • Indonesia
    • Rest of Asia-Pacific

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1. INTRODUCTION

1.1. Market Overview

1.2. Market Definition

1.3. Scope of the Study

1.4. Market Segmentation

1.5. Currency

1.6. Assumptions

1.7. Base and Forecast Years Timeline

1.8. Key benefits for the stakeholders

2. RESEARCH METHODOLOGY  

2.1. Research Design

2.2. Research Process

2.3. Data Validation

3. EXECUTIVE SUMMARY

3.1. Key Findings

3.2. Analyst View

4. MARKET DYNAMICS

4.1. Market Drivers

4.2. Market Restraints

4.3. Porter’s Five Forces Analysis

4.3.1. Bargaining Power of Supplier

4.3.2. Bargaining Power of Buyers

4.3.3. Threat of New Entrants

4.3.4. Threat of Substitutes

4.3.5. Competitive Rivalry in the Industry

4.4.  Industry Value Chain Analysis

5. GOVERNMENT REGULATIONS/POLICIES

6. 5G OSS BSS MARKET BY DEPLOYMENT MODE

6.1. Introduction

6.2. On-premise

6.3. Cloud

7. 5G OSS BSS MARKET BY SOLUTION OFFERED

7.1. Introduction

7.2. BSS

7.2.1. Customer Management

7.2.2. Revenue Management

7.2.3. Product Manangement

7.3. OSS 

7.3.1. Service Management/Orchestration

7.3.2. Infrastructure Management

8. 5G OSS BSS MARKET BY APPLICATION 

8.1. Introduction

8.2. IoT

8.3. MVNE/MVNO

9. 5G OSS BSS MARKET BY INDUSTRY VERTICAL

9.1. Introduction

9.2. IT and Telecom

9.3. BFSI

9.4. Media and Entertainment

9.5. Retail and E-Commerce

9.6. Others

10. 5G OSS BSS MARKET BY INDUSTRY VERTICAL BY GEOGRAPHY

10.1. Global Overview

10.2. Americas

10.2.1. United States

10.2.2. Others

10.3. Europe, Middle East and Africa

10.3.1. Germany

10.3.2. United Kingdom

10.3.3. Others

10.4. Asia Pacific

10.4.1. China

10.4.2. Japan 

10.4.3. South Korea

10.4.4. Others

11. COMPETITIVE ENVIRONMENT AND ANALYSIS

11.1. Major Players and Strategy Analysis

11.2. Emerging Players and Market Lucrativeness

11.3. Mergers, Acquisitions, Agreements, and Collaborations

11.4. Competitive Dashboard

12. COMPANY PROFILES

12.1. Telefonaktiebolaget LM Ericsson

12.2. Teliolabs Communication Private Limited

12.3. Nokia

12.4. Oracle

12.5. Netcracker

12.6. FPT

12.7. NEC Corporation

12.8. Stl.tech

Telefonaktiebolaget LM Ericsson

Teliolabs Communication Private Limited

Nokia

Oracle

Netcracker

FPT

NEC Corporation

Stl.tech