5G OSS BSS Market Size, Share, Opportunities, And Trends By Deployment Mode (On-Premises, Cloud), By Solutions Offered (BSS (Customer Management, Revenue Management, Product Management), OSS (Service Management/Orchestration, Infrastructure Management)), By Application (IoT, MVNE/MVNO), By Industry Vertical (IT & Telecom, BFSI, Media & Entertainment, Retail & E-commerce, Others), And By Geography - Forecasts From 2024 To 2029

The 5G OSS BSS market is anticipated to grow from US$53.566 billion in 2022 to US$138.731 billion by 2029, at a CAGR of 14.56%.

5G Operations Support System (OSS) and Business Support System (BSS) are crucial components to bolster 5G networks as they manage and support the operational and business aspects of telecommunication services. Business management is investing in 5G technology to fulfil the network requirements supporting the organization’s work.

OSS/BSS plays an integral role in successful 5G monetization by ensuring smooth deployment and operation. The operation side assists an organization in overseeing network inventory, fault management, service assurance, and network planning. OSS is designed to handle network complexity by capturing network information and presenting it in an easy-to-read format, which assists engineers and technical developers in managing 5G networks.

The 5G business support system (BSS) streamlines customer-related functions such as customer care, order management, billing, and revenue assurance. The systems impact the overall customer experience and are necessary for modern telecommunication organizations as they provide innovative business models and manage 5G subscriptions.

Global 5G OSS BSS Market Drivers:

• Growing 5G adoption has stimulated market expansion.

5G technology has provided new scope for innovative telecommunication applications as the customer transitions to high-speed bandwidth. Hence, with the growing digitization, the investment to improve tower infrastructure is on the rise, leading to a rapid 5G network deployment progression. For instance, according to the GMS “State of 5G 2024” report, by the end of 2023, 5G connections globally would surpass 1.5 billion, making it the fastest-growing broadband. The same source stated that average 5G download speed stood at 230 Mbps, showcasing a fivefold growth over 4G.

Investment to bolster 5G deployment is witnessing a rapid progression in major economies, backed by government support. For instance, according to the Department of Telecommunication, as of May 2024, 5G BTS deployed in India reached 4,46,000, signifying an addition of 33,786 over the total deployments recorded in 2023. Likewise, according to the “5G Observatory Bi-Annual Report April 2023” report, five 5G spectrum auctions have occurred in EU member states for the past six months. Owing to their high-performance benefits from technical aspects, OSS/BSS solutions form an integral part of commercial 5G expansion.

Additionally, companies are investing in OSS/BSS product innovations and development for the 5G spectrum, which is acting as an additional driving factor. For instance, in April 2022, Netcracker Technology won the Asia Communication Awards in the 5G technology initiative and OSS/BSS projects, which aimed to bolster OSS/BSS offerings for various 5G and cloud-based applications.

Global 5G OSS BSS Market Geographical Outlook

• North America is poised for significant market growth.

North America is set to constitute a considerable market share fuelled by the booming IoT (Internet of Things), cloud, and mobile services across industrial and commercial establishments. Moreover, growing efforts to bolster digitization and internet penetration have provided new growth prospects in major economies, namely the USA and Canada. According to the CTIA “The State of 5G” report, the USA leads in 5G deployment, with network availability covering 54% of the marketplace, which is higher than any other country.

Governments are also initiating new strategies, for instance, in August 2023, the Minister of Innovation, Science, and Industry announced the “Spectrum Outlook 2023 to 2027”. This outlines the government’s plan to deliver affordable 5G spectrum in rural areas thereby improving their wireless connectivity. Additionally, the scale of smart infrastructure development followed by the uptake of sophisticated security solutions in commercial and residential units is driving demand for high-speed network connectivity in the countries, which is anticipated to augment the 5G OSS/BSS demand.

Telecommunication companies leverage Operation Support Systems (OSS) to improve their network planning & inventory management, fault management, service provisioning, configuration, and service assurance. Major telecom operators in the USA and Canada emphasize improving their broad spectrum for various applications across various industrial verticals which is expected to widen the scope for their market growth in the coming years.

Moreover, enterprises are emphasizing developing their private 5G network, which will drive their network output as per their requirements. With the bolstering growth in medium—and small-scale firms, especially in the USA, demand is anticipated to show an upward trajectory, which will positively impact the OSS/BSS usage in the 5G spectrum.

The correlation between the increasing internet user’s strength and the evolving landscape of the 5G network has outlined the importance of robust and efficient OSS and BSS and how they will address the demands of an expanding internet user base.

Market Key Developments

• In April 2024, Faroese Telecom, in collaboration with Ericsson, launched 5G network services in all 18 of its rocky volcanic islands. The coverage provides high-speed network access with low latency and covers an area of 100 km. In addition to 5G, other additional services were also launched, which included enhanced mobile broadband via fixed wireless access and higher voice calling via VoLTE (Voice Over LTE). 
• In February 2024, Ericsson and MTN Group extended their BSS modernization partnership, receiving two flagship products from Ericsson Solution Support and Business portfolio. This will be integrated with Ericsson Dynamic Activation (EDA) and will be provided for 5 years to enhance MTN’s BSS ecosystem in the pan-African market.
• In December 2023, Nokia joined forces with Innova to provide programmable network applications tailored for enterprises through Nokia's network as a coding platform. Nokia’s digital innovations which specialize in OSS/BSS infrastructure would enable it to showcase advanced & novel products to the market by leveraging the capabilities of the network as a coding platform.

5G OSS BSS Market Scope:

 

Report Metric	Details
Market Size Value in 2022	US$53.566 billion
Market Size Value in 2029	US$138.731 billion
Growth Rate	CAGR of 14.56% from 2022 to 2029
Study Period	2019 to 2029
Historical Data	2019 to 2022
Base Year	2023
Forecast Period	2024 – 2029
Forecast Unit (Value)	USD Billion
Segments Covered	Deployment Mode Solution Offered Application Industry Vertical Geography
Companies Covered	Telefonaktiebolaget LM Ericsson Teliolabs Communication Private Limited Nokia Oracle Netcracker
Regions Covered	North America, South America, Europe, Middle East and Africa, Asia Pacific
Customization Scope	Free report customization with purchase

 

The Global 5G OSS BSS Market is segmented and analyzed as:

• By Deployment Mode
  • On-Premise
  • Cloud
• By Solution Offered
  • BSS
    • Customer Management
    • Revenue Management
    • Product Management
  • OSS
    • Service Management/Orchestration
    • Infrastructure Management
• By Application
  • IoT
  • MVNE/MVNO
• By Industry Vertical
  • IT and Telecom
  • BFSI
  • Media and Entertainment
  • Retail and E-Commerce
  • Others
• By Geography
  • Americas
    • United States
    • Others
  • Europe, Middle East, and Africa
    • Germany
    • United Kingdom
    • Others
  • Asia Pacific
    • China
    • Japan
    • South Korea
    • Others

1. INTRODUCTION

1.1. Market Overview

1.2. Market Definition

1.3. Scope of the Study

1.4. Market Segmentation

1.5. Currency

1.6. Assumptions

1.7. Base, and Forecast Years Timeline

2. RESEARCH METHODOLOGY  

2.1. Research Data

2.2. Research Process

3. EXECUTIVE SUMMARY

3.1. Research Highlights

4. MARKET DYNAMICS

4.1. Market Drivers

4.2. Market Restraints

4.3. Porter’s Five Forces Analysis

4.3.1. Bargaining Power of Suppliers

4.3.2. Bargaining Power of Buyers

4.3.3. Threat of New Entrants

4.3.4. Threat of Substitutes

4.3.5. Competitive Rivalry in the Industry

4.4. Industry Value Chain Analysis

5. GOVERNMENT REGULATIONS/POLICIES

6. 5G OSS BSS MARKET BY DEPLOYMENT MODE

6.1. Introduction

6.2. On-premise

6.3. Cloud

7. 5G OSS BSS MARKET BY SOLUTION OFFERED

7.1. Introduction

7.2. BSS

7.2.1. Customer Management

7.2.2. Revenue Management

7.2.3. Product Manangement

7.3. OSS 

7.3.1. Service Management/Orchestration

7.3.2. Infrastructure Management

8. 5G OSS BSS MARKET BY APPLICATION 

8.1. Introduction

8.2. IoT

8.3. MVNE/MVNO

9. 5G OSS BSS MARKET BY INDUSTRY VERTICAL

9.1. Introduction

9.2. IT and Telecom

9.3. BFSI

9.4. Media and Entertainment

9.5. Retail and E-Commerce

9.6. Others

10. 5G OSS BSS MARKET BY GEOGRAPHY

10.1. Introduction

10.2. Americas

10.2.1. United States

10.2.2. Others

10.3. Europe, Middle East and Africa

10.3.1. Germany

10.3.2. United Kingdom

10.3.3. Others

10.4. Asia Pacific

10.4.1. China

10.4.2. Japan 

10.4.3. South Korea

10.4.4. Others

11. COMPETITIVE ENVIRONMENT AND ANALYSIS

11.1. Major Players and Strategy Analysis

11.2. Market Share Analysis

11.3. Mergers, Acquisitions, Agreements, and Collaborations

12. COMPANY PROFILES 

12.1. Telefonaktiebolaget LM Ericsson

12.2. Teliolabs Communication Private Limited

12.3. Nokia

12.4. Oracle

12.5. Netcracker

12.6. FPT

12.7. NEC Corporation

12.8. Stl. tech

Telefonaktiebolaget LM Ericsson

Teliolabs Communication Private Limited

Nokia

Oracle

Netcracker

FPT

NEC Corporation

Stl. tech